Frequently Asked Questions
Everything you need to know about shopping with Mahadhya
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location, while expedited options are available at checkout.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unused condition. Please visit our Returns Portal to initiate a request and receive a prepaid shipping label.
Which payment methods do you accept?
Mahadhya accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products on Mahadhya authentic?
Yes, we pride ourselves on quality and authenticity. We source our inventory directly from verified manufacturers and authorized distributors to ensure you receive genuine products.
Do you offer international shipping?
Currently, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated automatically during the checkout process.